<?php
/**
 * WBEvent_Handler_ITS_MailRemind
 *
 * $Id: MailAssignee.php 1859 2015-07-08 10:32:46Z gerd $
 *
 * @author gERD Schaufelberger <gerd@php-tools.net>
 * @package WB
 * @subpackage ITS
 */

WBClass::load('WBEvent_Handler'
, 'WBEvent_Handler_Mail'
, 'patI18n');

/**
 * WBEvent_Handler_ITS_MailRemind
 *
 * Send e-mail to assigned staff
 *
 * @version 1.0.0
 * @package Wombat
 * @subpackage ITS
 */
class WBEvent_Handler_ITS_MailRemind extends WBEvent_Handler_Mail
{
    /**
     * Handler config
     *
     * For parameter list see parent class, additional parameter:
     *
     * @see WBEvent_Handler_Mail
     * @var array
     */
    protected $config   =   array(
                                'from'      =>  '',
                                'fromindex' =>  '',
                                'rcpt'      =>  '',
                                'rcptindex' =>  'email',
                                'addrcpt'   =>  '',
                                'lang'      =>  '',
                                'langindex' =>  '',
                                'tmpl'      =>  'email',
                                'namespace' =>  '',
                                'limit'     =>  10
                                );

    /**
     * User object
     *
     * @var WBUser
     */
    private $user;

    /**
     * Ticket Lister
     * @var WBITS_TicketList
     */
    private $ticketList;

    /**
     * Process event
     *
     * Prepare to send e-mail to assignee. Use parent class to actually send e-mail
     *
     * @param WBEvent $e
     * @return bool true to continue, false to stop processing
     * @throws Exception in case of error
     */
    public function process(WBEvent $e)
    {
        $data       =   $e->get();
        $e->set('status_display', patI18n::dgettext('wombat', 'its_status_' . $data['status']));

        // check for assignee
        if (!isset($data['assigneduid']) || empty($data['assigneduid']) || 0 == $data['assigneduid']) {
            return true;
        }

        $this->user =   WBClass::create('WBUser');
        if (!$this->user->load($data['assigneduid'])) {
            return false;
        }

        $this->ticketList   =   WBClass::create('WBITS_TicketList');
        $this->ticketList->useNamespace($this->config['namespace']);

        $clause     =   array();
        $clause[]   =   array(
                                'field' =>  'assigneduid',
                                'value' =>  $data['assigneduid']
                            );
        $clause[]   =   array(
                                'field'     =>  'status',
                                'relation'  =>  'in',
                                'value'     =>  array(
                                                    'assigned',
                                                    'waitforstaff',
                                                    'waitforcustomer'
                                                    )
                            );
        $opt    =   array(
                            'limit' =>  intval($this->config['limit'])
                        );
        $pager  =   $this->ticketList->getPager($clause, $options);
        $info   =   $pager->browse();
        foreach ($info as $k => $v) {
            $e->set('pager_' . $k, $v);
        }

        if (0 >= $info['total']) {
            return true;
        }

        $list   =   $pager->get();
        $e->set('tickets', $list);

        $user       =   $this->user->getData();
        foreach ($user as $k => $v) {
            $e->set('user_' . $k, $v);
        }

        $this->config['rcpt']   =   $user['email'];
        $this->config['lang']   =   $user['lang'];

        return parent::process($e);
    }
}