<?php
/**
 * WBEvent_Handler_ITS_MailCustomer
 *
 * $Id$
 *
 * @author gERD Schaufelberger <gerd@php-tools.net>
 * @package WB
 * @subpackage ITS
 */

WBClass::load('WBEvent_Handler'
, 'WBEvent_Handler_ITS'
, 'WBEvent_Handler_Mail'
, 'patI18n');

/**
 * WBEvent_Handler_ITS_MailCustomer
 *
 * Send e-mail to customer
 *
 * @version 1.0.0
 * @package Wombat
 * @subpackage ITS
 */
class WBEvent_Handler_ITS_MailCustomer extends WBEvent_Handler_ITS
{
    /**
     * Handler config
     *
     * For parameter list see parent class, additional parameter:
     * - loadticket: index of id to load ticket
     *
     * @see WBEvent_Handler_Mail
     * @var array
     */
    protected $config   =   array(
                                'from'          =>  '',
                                'fromindex'     =>  '',
                                'rcpt'          =>  '',
                                'rcptindex'     =>  'email',
                                'addrcpt'       =>  '',
                                'lang'          =>  '',
                                'langindex'     =>  '',
                                'tmpl'          =>  'email',
                                'loadticket'    =>  ''
                                );

    /**
     * User object
     * @var WBUser
     */
    private $user;

    /**
     * @var WBDictionary_URL
     */
    private $dict;

    /**
     * actually send e-mails
     * @var WBEvent_Handler_Mail
     */
    private $mail;

    /**
     * Process event
     *
     * Send e-mail to customer
     * - Load ticket data using id given in event data
     * - Add ticket data to event data
     * - Use e-mail-address from "customeremailurlid" as primary rcpt address
     * - Load e-mail-address from user, if customer is user
     * - Send to customer's e-mail-address if it is not the same
     *
     * @param WBEvent $e
     * @return bool true to continue, false to stop processing
     * @throws Exception in case of error
     */
    public function process(WBEvent $e)
    {
        $this->loadTicket($e);
        $data                   =   $e->get();
        $data['status_display'] =   patI18n::dgettext('wombat', 'its_status_' . $data['status']);

        $this->mail =   WBClass::create('WBEvent_Handler_Mail');

        // compatibility
        if (!isset($data['emailurlid'])) {
            $data['emailurlid'] =   $data['customeremailurlid'];
        }

        // find first rcpt
        $rcpt   =   '';
        if (!empty($data['emailurlid'])) {
            $this->dict =   WBClass::create('WBDictionary_URL');
            $this->dict->load($data['emailurlid']);
            $rcpt   =   $this->dict->getWord();

            if (!empty($rcpt)) {
                $this->config['rcpt']   =   $rcpt;
                $this->mail->setConfig($this->config);
                $this->mail->process($e);
            }
        }

        // find second rcpt
        if (empty($data['customeruid'])) {
            return true;
        }

        $this->user =   WBClass::create('WBUser');
        if (!$this->user->load($data['uid'])) {
            return true;
        }
        $user       =   $this->user->getData();

        // don't send to the same address twice
        if ($rcpt == $user['email']) {
            return true;
        }
        $this->config['rcpt']   =   $user['email'];
        $this->config['lang']   =   $user['lang'];
        $this->mail->setConfig($this->config);
        $this->mail->process($e);

        return true;
    }
}