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<patTemplate:tmpl name="email_subject">
Ticket Update {OBSCUREID}
</patTemplate:tmpl>

<patTemplate:tmpl name="email_plain" whitespace="keep">Hallo,
soeben wurde das folgende Support Ticket bearbeitet:

Titel:         {TITLE}
Status:        {STATUS_DISPLAY}
Bearbeiter/in: <patTemplate:var name="assigneduid_surname" copyfrom="assigneduid" modifier="data" table="user" column="surname" />, <patTemplate:var name="assigneduid_forename" copyfrom="assigneduid" modifier="data" table="user" column="forename" /> <patTemplate:var name="assigneduid_emaillocal" copyfrom="assigneduid" modifier="data" table="user" column="emaillocal" />@<patTemplate:var name="assigneduid_emaildomain" copyfrom="assigneduid" modifier="data" table="user" column="emaildomain" />
Datum:         <patTemplate:var name="event_timestamp" modifier="dateformat" format="%Y-%m-%d %H:%M:%S" />

Ticket bearbeiten:
[[PROTOCOL]]://[[SERVER]][[SELF]]user/ticket/?action=edit&obscureid={OBSCUREID}

Ticket Seite:
[[PROTOCOL]]://[[SERVER]][[SELF]]ticket/{OBSCUREID}

<patTemplate:link src="email_signature_plain" />
</patTemplate:tmpl>